Legal

Privacy policy

Last updated September 2026

These are placeholder terms. They describe how the platform actually behaves, but they have not been reviewed by a lawyer and must be replaced before taking real payments.

What we collect

Your mobile number, your name if you give it, the addresses you save, and the bookings you place. That is what it takes to send a person to your home and bill you correctly.

Location

If you pin an address on a map in our app, we store those coordinates against that address so a professional can navigate to the right door. Location is only read while you are choosing an address — never in the background — and pinning is optional.

What we share

The professional assigned to your booking sees your name, address and phone number, because they cannot do the job otherwise. We do not sell your data and we do not share it for advertising.

One-time codes

Sign-in codes are stored hashed, expire within minutes, and can be used once. We rate limit requests per phone number so nobody can run up your messages.

Keeping and deleting

Bookings are kept as financial records. Deleting a saved address removes it from your account but does not alter the address recorded against a past booking — that is a record of where work was actually done. Email us to close an account.

Contact

Questions about your data go to help@homeseva.example.

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